Download 8x8 Account Settings app for non-X Series Users
Description & Download
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DMG for macOS: For macOS 10.10 or later (macOS 10.9 Mavericks and earlier no longer supported). If the file downloads as a .json, remove the .json and try to download again.
By clicking the buttons to download above, you acknowledge and accept the 8x8 Terms of Use.
Version 1.0.0 published on 6/24/21.
Overview
8x8 Account Settings is an application for non-X Series users with Work for Desktop 7.9 and later. Beginning with Work for Desktop 7.9 and later, Account Settings can only be adjusted using this application.
System Requirements
- Operating System
- Windows 8 and newer
*Click here for important information about Windows 7 support. - MacOS 10.13 and newer
*Click here for important information about macOS X Yosemite support.
- Windows 8 and newer
- Hardware Requirements
- 1.6 gigahertz (GHz) or faster 64-bit (x64) processor; 32-bit (x86) not recommended
- 4 gigabytes (GB) RAM (64-bit) recommended; minimum 2 GB RAM
- 20 GB of available hard-disk space (64-bit)
- Bandwidth
- Minimum 1.5 Mbps down/up or better (broadband wired or wireless)
- For HD video meetings minimum 2 Mbps
For a complete list of requirements, refer to the Technical Requirements.
8x8 provides one single package for Windows that contains both 32 & 64-bit binaries.
Applies To
- Non-X Series Users
Details
This application is for Non-X Series users only and is a mandatory supplemental application to continue having the ability to adjust Voicemail settings, Call Forwarding rules, E911, and more. To download Work for Desktop click here.
8x8 Account Settings is an application for non-X Series users with Work for Desktop 7.9 and later. Beginning with Work for Desktop 7.9 and later, Account Settings can only be adjusted using this application.
The following features can be adjusted using this application:
Additional Information
General Troubleshooting
- For issues with installation on Windows, try running Microsoft's Program Install and Uninstall Troubleshooter.
- After installing or starting 8x8 Accounts Settings if you see an error message about a missing file such as MSVCR100.dll or mfc100.dll, click here to install the required file from Microsoft.
Frequently Asked Questions
Do I need this application if I am an X Series user?
No, this is for non-X Series users only. X Series users can adjust these settings via 8x8 Admin Console.
Do I need this application after upgrading to X Series?
After upgrading to X Series, this application can be uninstalled as these functions will then take place in 8x8 Admin Console.