Skip to main content

 

 
8x8 Support

Download 8x8 Account Settings app for non-X Series Users

Description & Download

Recommended Installers


pc-download-button.png EXE for per-user deployment: Allows users to install and update on their own, keeping you up-to-date and secure with the latest features and fixes. (Click here to learn more about managing installation for Windows.)



mac-download-button.png DMG for macOS: For macOS 10.10 or later (macOS 10.9 Mavericks and earlier no longer supported). If the file downloads as a .json, remove the .json and try to download again.

By clicking the buttons to download above, you acknowledge and accept the 8x8 Terms of Use.

Version 1.0.0 published on 6/24/21.

Overview

8x8 Account Settings is an application for non-X Series users with Work for Desktop 7.9 and later. Beginning with Work for Desktop 7.9 and later, Account Settings can only be adjusted using this application.

System Requirements

  • Operating System 
    • Windows 8 and newer
    • MacOS 10.13 and newer
  • Hardware Requirements 
    • 1.6 gigahertz (GHz) or faster 64-bit (x64) processor; 32-bit (x86) not recommended
    • 4 gigabytes (GB) RAM (64-bit) recommended; minimum 2 GB RAM
    • 20 GB of available hard-disk space (64-bit)
  • Bandwidth 
    • Minimum 1.5 Mbps down/up or better (broadband wired or wireless)
    • For HD video meetings minimum 2 Mbps

For a complete list of requirements, refer to the Technical Requirements.

Note-Icon.png 8x8 provides one single package for Windows that contains both 32 & 64-bit binaries.

Applies To

  • Non-X Series Users

Details

Important-Icon.png

This application is for Non-X Series users only and is a mandatory supplemental application to continue having the ability to adjust Voicemail settings, Call Forwarding rules, E911, and more. To download Work for Desktop click here.

8x8 Account Settings is an application for non-X Series users with Work for Desktop 7.9 and later. Beginning with Work for Desktop 7.9 and later, Account Settings can only be adjusted using this application.

The following features can be adjusted using this application:

Additional Information

General Troubleshooting

Frequently Asked Questions

Do I need this application if I am an X Series user?

No, this is for non-X Series users only. X Series users can adjust these settings via 8x8 Admin Console.

Do I need this application after upgrading to X Series?

After upgrading to X Series, this application can be uninstalled as these functions will then take place in 8x8 Admin Console.

  • Was this article helpful?