Enable or Disable on Demand Call Recording on 8x8 Work for Desktop
To enable or disable Call Recording, whilst on an active call.
- Work for Desktop
- Call Recording
- Whilst in Work for Desktop, and in an active call, press the Options button (the three dots).
- Select the Record button to start recording.
- Select the Stop recording option to end call recording.
Note: Call recording audio files will be as long as the call lasted. The recorded section will only last until Stop recording is clicked - the remainder for of audio file will be silence. For example, if Stop recording is clicked exactly one minute into a two-minute call, only the first minute will have audio and the second will be of silence.