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8x8 Support

How do I format chat message text in the Work for Desktop app?

Objective

Learn how to apply text formatting such as bolding and italics to text in your 8x8 chat and Team Messaging conversations.

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Note: Message text sent via SMS to phone numbers outside of your 8x8 system contacts will NOT appear formatted to message recipients.

Applies To

  • 8x8 Work for Desktop
  • Chat messages
  • Team Messaging

Procedure

Wrap the target text with any of the following to apply formatting.

Format Option Wrapper/Format Wrap Example Output Example
Bold * (asterisk) *bold* bold
Italic _ (underscore) _italics_ italics
Strikeout/Strike through ~ (tilde) ~strikeout~ strikeout
Fixed Width font ` (back quote) `fixed width`
fixed width
Multi-line Fixed Width font ``` (back quote)

``` 

fixed

width

``` 

fixed 
width
Hyperlink [target text](url) [click here](https://urltolinkto.com) click here
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Note: You cannot apply more than one formatting option to a single set of target text. (E.g., you cannot make a word or phrase both bold and italic.)

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