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8x8 Support

8x8 Work for Desktop 'Installation has failed' error message

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Symptom

Unable to install 8x8 Work for Desktop. Error message: Installation has failed

 VOD installation error.jpg

Applies To

  • 8x8 Work for Desktop 64-bit

Resolution

  1. Check Minimum System Requirements for the app here
  2. Download and install 8x8 Work for Desktop 32-bit version 

Cause

Most commonly older hardware does not meet all the minimum system requirements for the latest versions of 8x8 Work for Desktop.