Submit feedback failed - A server with the specified hostname could not be found
Symptom
When attempting to send feedback, user will get this error:
Submit feedback failed
A server with the specified hostname could not be found.
Applies To
- 8x8 Work for Mobile Application
Resolution
Switch to cellular data or another wifi network.
Cause
This indicates that the network's DNS servers are unable to resolve 8x8 URLs to submit the feedback logs.