Why Are Calls Reaching the Voicemail of my Mobile Phone?
Question
Why do calls to my 8x8 extension sometimes reach the personal voicemail on my mobile phone?
Applies To
- Work for Mobile
- Cellular Assist
Answer
With Cellular Assist enabled in Work for Mobile, calls directed to your mobile phone can be immediately routed to the voicemail of your mobile phone during times of poor/no reception. This behavior is controlled by the mobile service provider.