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8x8 Support

How to Set Up 8x8 Work for Mobile


If you have an 8x8 extension and an Apple iPhone or iPad, an Android mobile phone or tablet, or an Amazon Fire tablet, you can install the Work for Mobile app to make and receive phone calls, as well as send instant messages and SMS texts, from your 8x8 extension.

Applies To

  • 8x8 Work (legacy or X Series)
  • 8x8 Express
  • Mobile devices (Android, iOS, Amazon Fire OS)


  1. Ensure you have the 8x8 Work username and password assigned to your extension. If you have not received an extension welcome email or do not have these credentials, speak to your 8x8 system administrator to have them created or assigned.
  2. From your mobile device, download and install the app using one of the links below:
  3. Open the application and enter in the username and password for your extension to log in.
eye.png Still have questions?
In the mobile app interface, open the menu and tap Help
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