What files are available via the FTP Service?
Question
What files are available via the FTP Service?
Applies To
- Contact Center
- FTP Service
Answer
Only Contact Center call recordings (.mp3) and index (.csv) files are available via the FTP Service
Additional Information
There have been updates to the FTP Service, some other files may have been available previously via FTP.
8x8 Contact Center Call Recording File Format Change