Block IP Addresses for Spam 8x8 Contact Center Chats
Can IP addresses be blocked for spam 8x8 Contact Center chats?
- 8x8 Contact Center
- Chat Queue
There is no option at this time to block chat sessions based on IP addresses. Please check if you can set up a pre-chat form to ask for a valid pin number or case number. Your website can make some validation for customer's information before presenting them with the chat icon.