Error When Access to API for Reporting
When a developer attempts to access 8x8 Contact Center Statistics Reporting API, they receive an error:
"The server vcc-na4.8x8.com is asking for our user name and password. The server reports that it is from Spring Security Application."
- 8x8 Contact Center
- Statistics Reporting API
Replace “vcc-na4” in the URL with the customer’s 8x8 tenant’s cluster - “vcc-naX” where X is the customer’s cluster number. For example: http://vcc-naX.8x8.com/api/stats/agents/
The sample server is being used instead of the user's tenant cluster.
The server listed in the documentation is a sample. The user should enter their own tenant cluster information.