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8x8 Support

How to Create an Agent in 8x8 Contact Center Mode 1

Objective

To add an agent to an 8x8 Contact Center Mode 1 account.

Applies To

  • 8x8 Contact Center
  • Configuration Manager
  • Mode 1 account

Procedure

  1. Log in to Contact Center Configuration Manager.
  2. Select Agents.
  3. Click + Agent.
  4. Enter the required information.
  5. Click Save.

Additional Information

For more details, see the 8x8 Contact Center documentation.

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