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8x8 Support

Unable to View Bottom of Pick List in 8x8 Contact Center

Symptom

Cannot access the bottom of the list in the CRM Pick List Values drop-down menu in Contact Center Configuration Manager.

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Applies To

  • 8x8 Contact Center
  • Contact Center Configuration Manager
  • CRM 

Resolution

Use the arrow-down keys on your keyboard to toggle down to the last option. 

Cause

Contact Center Configuration Manager is opened in a truncated browser. 

 

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