How do I change the date format for 8x8 Contact Center Reports?

Objective

Changing the date format which is displayed when running reports from 8x8 Contact Center Historical Reports.

Applies To

• 8x8 Contact Center
• 8x8 Agent Console
• Reports
• Date Format

Procedure

1. Log in to 8x8 Agent Console.
2. Click on the Menu button  in the top left-hand corner.
3. Click Profile.
   
4. Under Personalization, you should see the Date Format option.
5. Click on the drop down box which will show you all date formats available.
   
   
    
6. Once the date format has been selected, press Save.