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8x8 Support

Creating a Login Time Report for 8x8 Contact Center Agents


To learn how to create a 8x8 Contact Center Agent login time report.

Applies To

  • 8x8 Contact Center
  • 8x8 Agent Console
  • Reporting


  1. Log into the 8x8 Agent Console (need to be a supervisor to run reports).
  2. Click Menu.
  3. Click Report.
  4. Go to Historical Reports > Agents.
  5. Select the Login Time report (making sure it is highlighted).
  6. Click Next.
  7. Select the date range, time zone, and selection: selection window (selection window will allow you to choose which agents you would like to run the report on).
  8. If you want to save the report, add a report title, then click Save and Run.
  9. If you do not want to save the report, click Run to start the generation of the report.


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