Personalizing 8x8 Contact Center Interaction Notification Sound - Agent Workspace
Objective
Configure 8x8 Agent Workspace interaction sound preferences.
Applies To
- Agent Settings
- Sound Preferences
- 8x8 Agent Workspace
Procedure
- Click Status Timer > My Profile from the menu dropdown in 8x8 Agent Workspace.
- Select the preferred sound for incoming phone or chat transactions.
- Click Save settings.