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Custom dashboards missing after username change
8x8 Support

Custom dashboards missing after username change

 

Question 

Why my custom dashboards are missing in VCC Analytics after username change? 

Applies To

  • VCC Analytics

Answer

Username change will cause the dashboards to disappear. Engineering team is currently working to address this limitation.  

Additional Information

If you changed the username and your custom dashboards disappeared, please raise a case with support. 

 

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