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How to Log into 8x8 Analytics for Contact Center
8x8 Support

How to Log into 8x8 Analytics for Contact Center

Objective

To correctly log into 8x8 Contact Center Analytics.

Applies To

  • 8x8 Analytics for Contact Center

Procedure

Non-admin Unified Login Users

Non-admin unified login Contact Center supervisors should find the following icon on their 8x8 Applications Panel.  If you are an admin or don't find it please use one of the links in the Unified Login Users section below.

ACC icon.jpg

Stand-Alone Users

  1. To log in, click the appropriate link based on your tenant location:
  2. At the prompt, enter your username and password.
    • Note: Your username is username@tenantname (for example, jsmith@Acmejets).
  3. Click Login

Unified Login Users

  1. To log in, click the appropriate link based on your tenant location:
  2. At the prompt, enter your username and password.
  3. Click Login.

 

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