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VCC Analytics Dashboard not playing Threshold audible alerts


The browser does not play audible alerts when Thresholds are set in VCC Analytics for a metric.

Edit Thresold












Applies To

  • Google Chrome
  • Mozilla Firefox


For Google Chrome

1. Click the 3 dots on the upper left of the web browser. Click Settings.

Chrome Settings1.png

2. Scroll down to Privacy and security. Click Site Settings.

Site Setting 2.JPG

3. Scroll down to Content. Click Additional content settings. Click Sound.


4. Click Add under Allow section.

Add 4.JPG

5. Type in as the Site address. Click Save.

Add a Site 5_1.JPG

The Site address should appear under Allow. Close tab.



For Mozilla

1. Click the 3 horizontal lines on the upper left of the web browser.

Options 1.png

2. Click the Lock icon.

Lock 2.png


3. Scroll down to Permissions. Click Settings... next to Autoplay.

AutoPlay 3_1.JPG

4. Select Allow Audio and Video in the Default for all websites dropdown menu. Click Save Changes. Close tab.

Allow Audio and Video 4.png


Web browsers have the ability to block sound that could cause audible alerts within the VCC Analytics page not be played.