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8x8 Support

How to Log into 8x8 Analytics for Contact Center

Objective

Log in to 8x8 Contact Center Analytics.

Applies To

  • 8x8 Analytics for Contact Center

Procedure

Non-admin Unified Login Users

Non-admin unified login Contact Center supervisors should find the following icon on their 8x8 Applications Panel. If you are an admin, or don't find it, use one of the links in the Unified Login Users section below.

8x8 Analytics Contact Center App Panel Login.png

Stand-Alone Users

  1. To log in, click the appropriate link based on your tenant location:
  2. At the prompt, enter your username and password.
    • Note: Your username is username@tenantname (for example, jsmith@Acmejets).
  3. Click Login

Unified Login Users

  1. To log in, click the appropriate link based on your tenant location:
  2. At the prompt, enter your username and password.
  3. Click Login.
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