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How to Share Dashboard as Wallboard in 8x8 Contact Center Analytics 1.0

In 8x8 Contact Center Analytics 1.0, you can share dashboards as wallboard and set your sharing parameters. Learn more from the step-by-step guide here.

Sharing Your Dashboard as a Wallboard

You can share your dashboard as a wallboard from either of the locations below.

Main Dashboard

  1. Click More Options (three dots) to the right of the screen.
  2. Select Share.
    VCCA1.0- Share from Main Dash.png

Individual Dashboard

  1. Click Settings in the top right corner.
  2. Select Share Dashboard.
    VCCA1.0- Share from Indv Dash.png

Setting Your Sharing Parameters

  1. Click Get Wallboard Shareable Link.
  2. Click Edit (pencil) to edit the wallboard settings.
    VCC Analytics1.0- Edit Shareable Link-350x102.png
  3. Set the color theme for your wallboard to Light or Dark.
  4. Set the View Distance slider to set the viewing distance from the monitor.
  5. From here, you can also copy the wallboard shareable link to your clipboard. You can revoke or cancel the share at any time.

View the video below for a demonstration on sharing your dashboard as a wallboard.

Click here to return to the Virtual Contact Center Analytics 1.0 Overview.


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