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What permissions are required for users to see the Speech Center tab?

Question

What permissions are needed for a user to see Speech Center tab?

Applies To

Quality Management 5.1

Answer

In order to see the Speech Center in QM, you need to go to Settings > select the required Role > Permissions expand Speech Analytics Views And Configuration > expand Speech Category Topics > tick View All Topics And Categories. 

TopicsAndCategories.png

Expand Views > tick View Content Analytics Center > Save.

ContentAnalyticsCenter.png

 

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