What permissions are required for users to see the Speech Center tab?
Question
What permissions are needed for a user to see Speech Center tab?
Applies To
Quality Management 5.1
Answer
In order to see the Speech Center in QM, you need to go to Settings > select the required Role > Permissions > expand Speech Analytics Views And Configuration > expand Speech Category Topics > tick View All Topics And Categories.
Expand Views > tick View Content Analytics Center > Save.