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Who are Denis Murad and Angelica Rivera?
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Who are Denis Murad and Angelica Rivera?

Applies To

  • Users of Quality Management and Speech Analytics

Answer

The agents with the names above are part of the sample data provided with Quality Management and Speech Analytics.  The sample data can be deleted, but doing so will remove the sample data for all users and it won't be available for training purposes.  Please refer to this KB article for instructions for deleting the sample data.

Additional Information

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