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Searching Calls in Quality Management 5.0

Objective

The following article explains how to easily use the Search Calls Page to find calls listed for a specific date or simply retrieve all the calls.

Applies To

Quality Management 5.0

Procedure

  1. In Quality Management, from the left-hand side panel select the Search Calls Page.
      clipboard_e3e9de3c7d780711f85b05efe11cc51eb.png
  2. Click + to add a new tab. Note: You can easily Use the Sample_Calls tab to perform the search, just make sure to remove the Label: is Samples from the Search section, and of course select the required date from the Date-Picker.
    clipboard_ed587029959c27768796e0dddbb4b3a4f.png
  3. Click the Date-picker drop-down to select a required date.
    clipboard_ec03d5918b222f9cc7fd8fa9cc3024f78.png
    clipboard_e1f42cf1dfae86ba6efab8df82a9fe60d.png
  4. Click OKNote: Select the option Clear > then Search if you wish to find all calls listed.
  5. Click Search to run the Search command.
    clipboard_ee7225da2a3f61e7cf4a8ff3f65898bbd.png

 

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