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Contact Now: Character Limit for Multi Line Database Fields
8x8 Support

Contact Now: Character Limit for Multi Line Database Fields

 

Symptom

Populating data to a custom multi-line field cuts off data at 200 characters. This is not the case however when populating the same data into the pre-existing system multi-line fields.

Applies To

  • ContactNow

Resolution

The character limit for the custom multi line text database field is set to 200 characters by system design.

The limit cannot be increased. 

 

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