Can I change our Contact Center name?
Question
We changed our company name, and we want to change the Contact Center name to match. Can I change our Contact Center name?
Applies To
- ContactNow
Answer
The Contact Center name cannot be changed in the ContactNow system. Instead, you can make a new Campaign with the desired name. Instructions for creating a new Campaign can be found in this Knowledge Base article: ContactNow: Add a Campaign.