ContactNow: How do I change the billing details on my account? Last updated Save as PDF Share Share Tweet Share Loading...Can't log in to VOD, or having issues after updating?RESOLVED - Inbound call Failure on VCC (Virtual Contact Center) - UK3PrevNext Applies To ContactNow Billing Details Procedure Log in to ContactNow. Click Configuration. Click Billing > Billing Details. Edit desired details. Click Save.