What is the outcome Dead Line: BLOCKED_BY_DNC_LIST_FILTER?
What is the outcome "Dead Line: BLOCKED_BY_DNC_LIST_FILTER"?
- Outbound calls
Outcome code 16 is the result of a call that is an outbound call and passed through the correct path through the gateways and was blocked by our carriers that carry the call as a result of the number being in the TDPA (DNC list for Spam Callers) and is dropped. The calls are dropped as a result of the number being dialled is in the DNC List and prevents the application from reaching it and protects the callee from being dialled by a spam call. There is no fault on the platform as such due to the restrictions on the carrier these numbers being dialed are blocked by Law.