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8x8 Support

ContactNow: v2.75.76

Release Date: 19/12/2018

Fixes

  • Applied various security fixes
  • Reset the frequency of low balance emails
  • Old files script has now been enabled
  • Revise the qualifying period for max attempts created over long intervals
  • Reset the itemised calls charges table
  • Status Live report has been corrected
  • Enable auto-refresh on the Dataset Management page
  • Revise tooltip descriptions
  • Amend agent authority levels to restrict changes
  • Fix the manual call issue selecting the last not the expected queue
  • Restored the Max Records age script to complete
  • Added actual report titles on Analytics tabs rather than just the generic Reports label
  • Agent terminated calls now show the correct call details

 

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