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ContactNow: v2.76.3


  • Report with agents filter now shows teams that have common agents.
  • Daylight saving issue resolved on call history time stamps
  • Call back notes now displayed on all the correct pages
  • AOD login passcode is now randomised
  • API updated to not import invalid number ranges
  • User is able to open a record from a record search
  • Rating updated for 0800 and 0845 numbers
  • Added a pop-up warning when changing dataset status to warn of calls held in the cache
  • Rectified save issues on the following
    • Music selection for the Agent
    • Time of Day policy
    • Changes to an existing Contact Centre
    • Dataset for storing new records
  • Resolved missing data on the Agent Time Recording report
  • Corrected an issue on the Call widget
  • Enabled viewing of all DDI’s attached to a queue


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