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Fixes
- Report with agents filter now shows teams that have common agents.
- Daylight saving issue resolved on call history time stamps
- Call back notes now displayed on all the correct pages
- AOD login passcode is now randomised
- API updated to not import invalid number ranges
- User is able to open a record from a record search
- Rating updated for 0800 and 0845 numbers
- Added a pop-up warning when changing dataset status to warn of calls held in the cache
- Rectified save issues on the following
- Music selection for the Agent
- Time of Day policy
- Changes to an existing Contact Centre
- Dataset for storing new records
- Resolved missing data on the Agent Time Recording report
- Corrected an issue on the Call widget
- Enabled viewing of all DDI’s attached to a queue