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Create a Queue in ContactNow

To create a queue, navigate to Agents, Teams, and Queues from the Configuration menu and select the Queues tab. Learn more here.

To create a queue, navigate to Agents, Teams and Queues from the Configuration menu and select the Queues tab. Click Add queue on the top-right and select the type of queue you wish to create from the list.


Click below for instructions of how to create each type of queue:


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