Skip to main content
8x8 Support

Create a Queue in ContactNow

To create a queue, navigate to Agents, Teams, and Queues from the Configuration menu and select the Queues tab. Learn more here.

To create a queue, navigate to Agents, Teams and Queues from the Configuration menu and select the Queues tab. Click Add queue on the top-right and select the type of queue you wish to create from the list.

configuration-agentsteamsqueues-queues-add-menu.png

Click below for instructions of how to create each type of queue:

 

  • Was this article helpful?