Edit a Message Queue in ContactNow
To edit a Message queue find it in the list on the Queues tab from Agents, Teams and Queues in Configuration. Learn more from the steps listed here.
To edit a Message queue find it in the list on the Queues tab from Agents, Teams and Queues in Configuration.
Click the Options icon (gear) and select Edit. You can edit details such as the dial mode and audio messages.