Skip to main content
Edit a Team in ContactNow
8x8 Support

Edit a Team in ContactNow

To edit a team, hover over the Configuration icon from the Navigation bar and click on Agents, Teams, and Queues and select the Teams tab. Learn more here.

To edit a team, hover over the Configuration icon from the Navigation bar and click Agents, Teams and Queues and select the Teams tab.

To edit a team, select the gear icon located on the right of the Team you want to edit and select Edit from the menu that appears.

configuration-agentsteamsqueues-teams-edit-600x456.png

This will display the same pop-up screen described in Add a Team. Refer to the article for detailed instructions or see Manage Teams for more options concerning teams.

 

  • Was this article helpful?