Edit a Team in ContactNow
To edit a team, hover over the Configuration icon from the Navigation bar and click on Agents, Teams, and Queues and select the Teams tab. Learn more here.
To edit a team, hover over the Configuration icon from the Navigation bar and click Agents, Teams and Queues and select the Teams tab.
To edit a team, select the gear icon located on the right of the Team you want to edit and select Edit from the menu that appears.
This will display the same pop-up screen described in Add a Team. Refer to the article for detailed instructions or see Manage Teams for more options concerning teams.