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Error: Data Row Not Found in CSV When Importing Dataset
8x8 Support

Error: Data Row Not Found in CSV When Importing Dataset

Receiving error when importing dataset records "data rows in your CSV not found"? Save dataset as CSV UTF-8 before importing. Learn more here.

Symptom

When attempting to import dataset records, error message received "Error : We couldn't find any data rows in your CSV, please cancel and re-upload your file"

Applies To

ContactNow Mac users

Resolution

Before import, save dataset as CSV UTF-8 (Comma delimited)(*.csv)  in excel. 

MAC CSV.PNG

Continue import

Cause

Backend configuration issue when saving as CSV (Comma delimited)(*.csv) on Mac.