Skip to main content

 

 
8x8 Support

Salesforce Maestro 3.1 Out of the Box Object Fields Used in Search

Question

What are the Salesforce Maestro 3.1 Out of the Box object fields used in Search?

Applies To

  • 8x8 Contact Center
  • Salesforce Integration
  • Maestro

Answer

Object permissions need to be read for the following fields of the data dip will return an error. Permissions are defined on the Salesforce profile assigned to the Salesforce user. Below is the list of the permissions.

Account

  • Phone
  • Fax
  • Name

Case

  • CaseNumber
  • Contact.Phone
  • Contact.MobilePhone
  • Contact.HomePhone
  • Contact.AssistantPhone
  • Contact.Fax
  • Contact.Email

Contact

  • Name
  • MobilePhone
  • HomePhone
  • AssistantPhone
  • OtherPhone
  • Fax
  • Email
  • ID

Lead

  • phone
  • MobilePhone
  • Fax
  • Id
  • Email

Opportunity

  • name
  • Id
  • Account.phone

Additional Information

For a downloadable PDF version of the permissions sheet, click here.