Skip to main content
A list of supported countries for 8x8 Contact Center SMS Service
8x8 Support

A list of supported countries for 8x8 Contact Center SMS Service

Question

The 8x8 Contact Center SMS service is supported in which countries?

Applies To

  • 8x8 Contact Center
  • SMS

Answer

8x8 Contact Center SMS can send SMS messages to most countries in the world; however, SMS channels for receiving SMS messages into the contact center can only be configured in the countries listed below.

  • Australia
  • Austria
  • Belgium
  • Brazil
  • Canada
  • Chile
  • Croatia
  • Czech Republic
  • Denmark
  • Estonia
  • Germany
  • Hong Kong
  • Hungary
  • Israel
  • Latvia
  • Lithuania
  • Malaysia
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Puerto Rico
  • Spain
  • Republic of Korea
  • Philippines
  • Singapore
  • Sweden
  • Switzerland
  • United Kingdom
  • The United States

Additional Information

The 8x8 Contact Center SMS feature is available to X Series customers (X7/X8) only

 

  • Was this article helpful?