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How to create a duplicate version of an existing IVR script in the Virtual Contact Center Configuration Manager
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How to create a duplicate version of an existing IVR script in the Virtual Contact Center Configuration Manager

 

1.) Login to the Contact Center Configuration Manager

2.)  Click on 'Scripts'

3.) Click on 'add new phone script'

4.) Click 'copy script from' and choose the IVR script that you would like to create a duplicate of

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