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How to delete a Contact Center Script?

Objective

Deleting a Contact Center Script

Applies To

  • Contact Center Configuration Manager

Procedure

  1. Sign in to Contact Center Configuration Manager
  2. Go to Scripts
  3. Locate the Script you want to Delete
  4. Highlight the Script in question
  5. On the Right hand side, click on the "Trash" icon in order to Delete the script.

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6. Select OK once the below popup message is prompted:

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7. Once the changes are saved the below message will appear on the top of the page:

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