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How to disable a VCC channel?
8x8 Support

How to disable a VCC channel?



To disable a VCC channel

Applies To

  • VCC Configuration Manager


  1. Sign in as an Administrator to VCC Configuration Manager
  2. From the left hand side of the page, go to Channels
  3. Identify the channel that you need to disable
  4. Double click on the channel
  5. Uncheck the checkbox for "This channel is enabled" as per the below screenshot:


 6. Save the changes