Skip to main content
8x8 Support

Unable to receive Contact Center emails

Question 

 Unable to receive Contact Center emails when email queue reaches 999

Applies To

  • Contact Center Email 

Answer

Contact Center Queue has a limit to have a maximum of 999 emails in a queue at a time. Once the queue reaches the limit then emails will stop coming through to the channel until previous emails are progressed.

 

  • Was this article helpful?