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Are Audit Logs available for Contact Center?
8x8 Support

Are Audit Logs available for Contact Center?

 

Question 

Can we request audit logs to view who made recent changes to our VCC account?

Applies To

  • 8x8 Contact Center 

Answer

The legal Enforcement Directive is an extension of the Data Protection that covers the processing of personal data for law enforcement purposes by the police, prosecutors, and others. Outside of this, we do not currently capture audit logs.

 

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