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Business Intelligence Reports Not Displaying Accurate Data
8x8 Support

Business Intelligence Reports Not Displaying Accurate Data

Symptom

8x8 Contact Center Business Intelligence reports are, from time to time, showing inaccurate data.

Applies To

  • 8x8 Contact Center
  • Business Intelligence

Resolution

Inaccurate reports are only a temporary issue that is solved by running the report again at a later time.

Cause

Data can lag up to 1 hour and 30 minutes.