Contact Center admin is missing Configuration Manager in the application panel.
- 8x8 Contact Center
- Configuration Manager
If a Contact Center admin is missing the Configuration Manager icon in their application, their role in 8x8 Admin Console will need to be adjusted.
- Log in to 8x8 Admin Console.
- Click Menu (three horizontal lines top left of the page) > Roles & permissions.
- Click Assignments > Create Assignment.
- Select VCC Admin (default) and Company Admin (default).
- Click Save.
This is a known issue that will be addressed in a feature release.