How to change the Dial Plan for an 8x8 Contact Center user.
- 8x8 Contact Center
- Contact Center Configuration Manager
- From Contact Center Configuration Manager, open Users.
- Click to edit an user's account.
- Navigate to Phone > Outbound Calling > Dial Plan
Choose a Dial Plan to translate outbound dialing numbers. Select from the International Numbering Plan, North American Numbering Plan, or any custom plan defined for the tenant.
4. Click Save.