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How to Configure Wallboard in 8x8 Contact Center
8x8 Support

How to Configure Wallboard in 8x8 Contact Center

Objective

Setting up a Wallboard in 8x8 Contact Center.

Applies To

  • 8x8 Contact Center
  • Wallboards

Procedure

  1. Log in to Contact Center Configuration Manager
  2. Click Wallboard.
  3. Click the plus sign or Wallboard.
  4. Go to the General tab.
  5. Enter a Name and Description for the wallboard.
  6. Select the desired time zone from the Time Zone drop-down list.
  7. Click Save to open the next tab.

The current time of the selected time zone appears on the top-right corner of the wallboard.

configure-wallboard-vcc.PNG

The GMT-6 Central visible at the bottom indicates the selected time zone.