Testing a previously set up 8x8 Contact Center Email channel to make sure it's working.
- 8x8 Contact Center
- Contact Center Configuration Manager
- Log in Contact Center Configuration Manager
- Go to Channels
- Click on the Email tab
- Find the appropriate channel and click the edit button
- Press the Test button
- If the test is working it will tell you how many emails are in the server email box.
If it's not working it will bring up an error message.