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Is 8x8 Contact Center Support Center supported?
8x8 Support

Is 8x8 Contact Center Support Center supported?

Applies To

  • 8x8 Contact Center
  • Support Center

Answer

As of 8x8 Contact Center 9.7.1, Support Center has been deprecated and will not be re-introduced. Support Center was a legacy offering and has not been updated in some time. Portions of Support Center (e.g., chat integration) can be implemented in other ways in Contact Center 

For more information on chat functionality, see the Contact Center Admin User Guide.

API documentation is available here.

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