Wallboard Dialog Is Not Visible

Symptom

The Wallboard dialog does not display in the main area where the Wallboard should be.

Applies To

• Contact Center Configuration Manager 
• 8x8 Agent Console

Resolution

Log out of 8x8 Agent Console and log in to Contact Center Configuration Manager. Alternatively, log in to Contact Center Configuration Manager in a different browser. 

Cause

8x8 Agent Console and Contact Center Configuration Manager are logged in the same browser.