Can agents transfer 8x8 Contact Center chat interactions to another agent? Last updated Save as PDF Share Share Tweet Share Loading...8x8 Support Knowledge Base Site Improvements in ProgressCan't log in to VOD? Old versions have been retired...Looking for user guides and product manuals? Click here!One-Way Audio on Virtual OfficePrevNext Applies To 8x8 Contact Center 8x8 Agent Console Answer No. It is not possible for agents to transfer a chat interaction to another agent.