Can agents transfer 8x8 Contact Center chat interactions to another agent? Last updated Save as PDF Share Share Tweet Share Loading...8x8 Support impacted by local COVID-19 measures. Please create a case online for the best help.Recently upgraded to 8x8 Video Meetings? Click here!Some US Landline Participants get a Busy Signal in 8x8 Video MeetingsPrevNext Applies To 8x8 Contact Center 8x8 Agent Console Answer No. It is not possible for agents to transfer a chat interaction to another agent.