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How to setup email signature in Agent Console
8x8 Support

How to setup email signature in Agent Console

Objective

How to use agent default signature when replying back to an email 

Applies To

  • 8x8 Contact Center
  • 8x8 Agent Console

Procedure

  1. Log in to the VCC agent's Console.
  2. Go to Menu > Profile and scroll down to Personalization.
  3. Go to Email Signature and write your email signature and save. 
    Write your email signature .png
  4. Go to your cases from Folder Icon in your Profile Tab to view your cases and reply to your chosen case
  5. Go to Signature and select your own signature and click on the insert option which will appear in your email. 
    How to select signature .png