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Invalid CSRF token in Agent Console
8x8 Support

Invalid CSRF token in Agent Console

Question 

Why Agent receives an error message Invalid CSFR token when making any changes within Profile Tab?

Invalid CSRF 3.PNG

Applies To

  • 8x8 Contact Center
  • 8x8 Agent Console

Answer

When the Profile Tab is opened, it has a limited 30-minutes session window. After 30 minutes, any attempts to make changes result in this error.

 

 

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